Terms and conditions

SHIPPING

Packaging:

Your print(s) will be carefully packaged in either a sturdy cardboard mailing tube or flat with backing board in a rigid envelope to prevent it from bending. 

Similar packaging is used for originals however more protective padding is added to prevent any bleeding or rubbing of materials.

Shipping times: 

Your package will be ready to ship about 2-3 working days after payment.  

The postage flat rate includes express shipping within Australia (3+ business days) and standard shipping for international (8+ business days). 

RETURNS, EXCHANGES & CANCELLATIONS

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for change of mind at this time – so please choose carefully.

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order. 

PRIVACY POLICY 

I will only use your shipping and billing address, and contact information 

  • To communicate with you about your order 
  • To fulfil your order 
  • For legal reasons (like paying taxes) 

 COPYRIGHT  

Any original artwork or prints purchased from Bethany Moffat must not be scanned, resold or reproduced in any way according to Australian copyright laws.  

The artist may retain a digital copy of commissions for portfolio purposes (not to be sold) 

QUALITY GUARANTEE/DISCLAIMER:  

Prints: 

Great care has been taken to ensure that the quality of the reproduction is as high as possible with professional art capture, printing and high quality archival paper.  

Colours on your screen may vary slightly to colours of print in real life.  

Originals: 

Great care has been taken to deliver the best possible result with only high quality materials.  

Please note, however, that original artworks cannot be edited and are hand made, so they each contain their own slight imperfections and unique characteristics.  

Again, the colours on your screen may vary slightly to the colours of the original artwork in real life. 

Additional notes:  

Feel free to contact me if you would like to commission a drawing, find out more information about pricing or any advice on framing or styling your artwork.